Switching from a traditional PBX phone system to a hosted PBX is reasonably seamless. However, a common question we’re asked by small business owners is, “Do I still get to keep my same phone number(s)?” Established businesses often have one or more phone numbers published on websites, printed materials, business cards and even vehicles. Having […]
It’s perhaps not a commonly known fact that PBX stands for Private Branch Exchange. Most small business owners are accustomed to calling their office telephone system “the PBX”. It allows for call transfers to multiple lines in their office, multiple voicemail boxes, ACD queues, ring groups, etc. A PBX is a phone system that allows […]
We talk to Canadian small businesses every week who are feeling confused about hosted PBX pricing. They’ve usually spoken with at least one of our competitors, heard their pitch, and are more confused than before they started learning about this new technology. After reading this post you’ll have a clear understanding of how Hosted PBX […]
The majority of small to medium-sized businesses that we help with their business phone system needs, are looking to get away from having old PBX phone equipment in their office, and instead move to a more streamlined phone system that is housed in the cloud. However, there are some that still have an interest in […]
In today’s world of “i” this and “e” that, the words cloud, virtual and hosted get tossed around almost interchangeably. We’re often asked by new customers “What’s the difference between a hosted PBX versus a cloud or virtual phone system for my office?”. We want to address the question here to help you out as […]
Office phone systems have been done the same way for the last few decades. A physical PBX hardware system is installed somewhere in the office and 3, 4 or more lines are connected from the local telco. It’s the PBX hardware that creates the different extensions as well as traditional office phone features such as […]
Traditions in business are changing with technology. Social media has opened up a range of marketing opportunities. The internet has brought an age of websites, online shopping, and faster communication. It’s about time for a business phone system to catch up. Virtual PBX phone systems replace the outdated multi-line phone systems offices traditionally use. A […]
Savings are the #1 reason small businesses looking to switch from their traditional phone service to a Hosted VoIP PBX service. In most cases, the monthly fee of a hosted PBX service is at least 40% less than what you currently pay to your local telco, but the benefits extend beyond just savings on your […]
